I am a member and have
accessed the online journals in the past. Why does the website no longer
accept my username/password?
It is likely that your membership has expired. If you do not renew your
membership, you will only be able to access article abstracts online.
After renewing a lapsed membership, your online access will be reinstated.
To find out if your membership has expired, please e-mail membership@geron.org.
Why doesn't my institution
have access to the journals online?
As of January 2003, institutional subscribers may choose between print
only and print and online subscriptions to the GSA journals. For more
information, please visit www.gerontologyjournals.org/subscriptions/institutionwelcome.shtml
Which journals can I access
online?
The following journals, published by GSA, are available online:
Journals of Gerontology:
Series A (Biological Sciences & Medical Sciences)
Journals of Gerontology:
Series B (Psychological Sciences & Social Sciences)
The Gerontologist
Members have online access to the full text of articles of the
journals that they currently receive in print.
Institutions have online access to the full text of articles
of the journals for which they have a print and online subscription.
Why can't I find some articles
online?
Only the full-text articles of journals published since 2000 are available
to view online; for journals published in the 1990s only abstracts have
been placed in the online archive. GSA periodically publishes special
issues of its journals. The special issues currently are not accessible
online. We are currently investigating the possibility of adding more
back issues, as well as our special issues, to the online archive, but
our inquiries are in the preliminary stage.
How much does online access cost?
Online access for individuals is a benefit of membership in GSA,
and is currently free of charge to members.
Institutions may purchase a print plus online subscription to
GSA journals. For subscription pricing, visit http://www.geron.org/journals/pricelist.htm.
When can I access the online journals?
You will be able to access the journals online after GSA receives and
processes your membership dues. GSA will send an e-mail with a temporary
access ID; you will have access to your regular online account within
six weeks.
How can I find out my member ID?
All GSA members are assigned an eight-digit member ID. New members will
receive a membership card in the mail which will list their member ID.
New members will have online access through a temporary account until
their regular online subscription is available.
Current members can find their member ID above their name
on the address label of their print journals or on their renewal notice.
Note: If the number is fewer than eight digits, add enough zeros
to the beginning of the number to make it eight digits.
I am a first time user. How
do I activate my online membership?
On the main journal page, http://www.gerontologyjournals.org/,
there is a blue button entitled "Subscriptions." Click on
this link. On the next page, select "ACTIVATE Your Member Subscription."
You will then be asked to enter your eight-digit member ID (see above).
The next page will request subscriber information as well as a user
name and password. You yourself will select your own user name and
password; these are not provided by GSA.
How do I access the journals online?
Go to our main journal page at http://www.gerontologyjournals.org/.
From here, click onto the journal that you wish to access. When you
click onto your journal, you will see a new screen with these choices:
"Select an Issue from the Archive" or "Search for Articles."
"Search for Articles" is available to everyone
(with or without a membership) and allows you to search our archives
for past articles on a particular subject or by a particular author.
Search results are displayed with the option to view the full text (available
only to those with a membership) or the abstract only (available to
the general public). When you click on "Full Text," the sign-in
screen will prompt you for your user name and password. Once you enter
these, you will be able to access freely as many other articles as you
would like.
"Select an Issue from the Archive" gives you
access to all recent issues. Click on the issue (month) you want, and
then on the section. You will see a complete listing of articles for
that month's issue. Again, you can view the abstract or the full text.
What if I forget my user
name or password?
From the main journal page, http://www.gerontologyjournals.org/,
select the blue button labeled "Subscriptions," and then "ACTIVATE
Your Member Subscription." After entering your eight-digit member
ID, a page will appear stating that you already have an active account.
Click on the "I've forgotten my user name and/or password"
link. By reentering either your user name or member ID, the online journal
will create a new, random password for you. This new password will be
automatically e-mailed to you.
How do I change my password?
Log in to view an article as described above, using your current password.
Once you have accessed the article, you will see your name in bold letters
at the top of the screen, along with a strip of possible options. Right
next to your name it says "Change Password." Click on this
and follow the instructions.
I have a membership
number. Why can't I access the journals online?
It is likely that your membership has expired. If you do not renew your
membership, you will only be able to access article abstracts online.
After renewing a lapsed membership, you will have to use a temporary
account until your regular online subscription is reactivated. Information
on your temporary account will be provided via e-mail after GSA processes
your renewal. To find out if your membership has expired, please e-mail
membership@geron.org.
Another possibility is that you do not have the correct membership number.
Please contact geron@geron.org
to verify your number. (Remember that your member number must be eight
digits; add zeroes to the front of the number to make it eight digits.)
Not all of my questions
have been answered. Where can I find out more information?
You can learn more about activating and managing subscriptions at http://www.gerontologyjournals.org/subscriptions/.
You will also find information, including Frequently Asked Questions,
on the "Help" page (http://www.gerontologyjournals.org/help/).
The "Help" page can be accessed from the "Subscriptions"
or "Search Across All Journals" pages. If, after reviewing
the "Help" page, you still are having difficulties, please
e-mail geron@geron.org with your
question. Be sure to give us your complete name, membership ID, e-mail
address, and telephone number.
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